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CUSTOMER FEEDBACK
I just wanted to say thanks for getting the Ludwig parts I needed to complete my project. I've just finished putting together my dream set of Vistalites. The L - rods were the final pieces I needed to make this set complete. Your service was nothing less than professional! And your prices were far less than many other places I contacted. Even E-Bay was higher! I guarantee that when I need anything, I will check with 2112 Percussion FIRST! Eric Schmidlin Freehold, NJ Thanks for all of your help guys. Warren you are a real customer "sure I'll help you" person. Not many of you guys left. This won't be my last purchase from you guys by far. Keith Alan Petty Gainesville Florida Hey Guys Thank you very much for your good service and fast shipment. I was expecting 3 cases out of 6, as dicussed on the phone, but you surprised me with my complete order. A++++ I'm very happy Thanks again. Serge Durocher from Vegas To Tony Williams & the 2112 Percussion Staff, I received my Protection Racket order yesterday afternoon. I just want to thank all of you for representing what I feel is the best online service for drummers that exists today. All of my orders that have been placed with you were courteously & professionally handled. Kudos to all of you. You're the BEST !!!!! Thanks for everything. I look forward to buying my gear from you in the future. Later, Doug From now on, you guys are the only place I will buy drum equipment....fast....friendly...and accurate.....everything arrived on time and it was all there....this is the way internet shopping is supposed to be.... Great value!!!! Thanks B. Perry..... 2112 , Hey, I would like to tell you how pleased i was to receive my order so promptly. I received it sooner than expected and was very impressed that it was delivered as quickly as it was. So keep up the good work. You will be on my list of site's to trust! Thank-You. Your New Friend, Rock n' Roll Dan from Michigan. Tony "rawks" ! He is super nice, and I just came in there for a few small things for a GIFT for a family member. I had NO IDEA what to buy and he really helped narrow it down! You guys are cool. Miriam I ordered a product from yall and i got it lighting fast. I was really amazed because every other website for drums say that they take at least 1-2 weeks to deliver some sticks !!!. I was really happy to discover this website !!! thanks for everything and you can count on me buying something from yall again!!! A. Z. The website was great. I got my drums a week earlier then said and they are great I have been jammin since I got them put together....I am a beginner and my Pearl Forums are perfect...and it sold for almost $500 cheaper than the list price in the box...THANX GUYS! I would recommend you to anyone. M.B. Hey this is Sam (like you can remember my name, although I wouldn't be suprised...) First of all, ordering from your site was easy, the price comparisons and selections are spectacular, and the prices are the best that I can find. The free shipping for those $200 and above items really benefits all that heavy drum stuff I order. Secondly, I would just like to say your customer service was great. I totally respect the phone confirmation, and calling was no hassle (Each time I called the phone didn't ring more than twice, I kid you not; these guys are fast). I talked to Tony twice, and Chris for just a couple of seconds (before being forwarded to Tony - again in less than three seconds) and while I only spoke to the two for a few moments they both showed themselves as very nice, welcoming, and professional people. There was not one stutter or unknown bit of information, and these are the kind of people I love talking to for an order. 2112percussion is the kind of place I love to order from. ~Sam I would just like to say thank you for your great service over the years. I have been a customer for a while now and think you guys are doing an excellent job. I love the courtesy and the prompt response to my concerns. Also, your prices are great. I will continue to do business with you guys! J B I'll tell you what....you guys ROCK!! I've dealt with Tony for both my orders and he represents professionalism, shows his knowledge and I feel he's a down-right nice guy. Keep up the good work guys. Todd - Michigan I've really enjoyed my Mapex drums! Thanks again for the great service. Kirk - Cincinnati, OH. I just wanted to tell you what an outstanding store you run , I'd recommend you to any drummer. Could you please start carrying Tama gear? Then you'd go from the best to perfect! Thanks , guys! Tom - Richmond, VA. Your drum store, is the best drum store i have ever been on, i will continue on purchasing more drum equipment for my band, thanx guys. Derrick Everything I have ordered up until now has been just great. Keep it coming. B. G. - Colonial Heights, VA. 2112 Percussion ... what else can I say? Whitt thanks for many years of advice and great prices. Whitt, Tony and all you guys have been so great to me that I choose to make the trip to your store for all my drumming needs. I am constantly referring people to your store. Steve thanks for "working with me"!!! K. B. - Greenville, NC You guys are the best drum dealer I know of, no one can top you guys! N. C. - Keysville, Va. I got my last shipment lightning fast and the follow up by Chris was great. As I get more money (which may be awhile) I will continue to buy. THANX!! R. B. - Troy, Al. This is my second purchase from 2112. Thanks for the fast service and good prices. L. C. - Russelville, Ar. just found your site the other day and i'm ticked off that i didn't find it sooner. those zildjian prices kick @$$!!! but, T.S. is right. where is the tama gear!! if you carried a full line of tama products i would never look at another online music store again. lets keep those low prices com'n (unlike the oil companies) L. M. Your company is a pleasure to deal with. Thanks! D. W. - Alliance, OH. Just wanted to drop you a line and let you know that I just bought my second kit from you. I don't want to bust Tony, but the deal was so sweet I think I'm going to get a cavity! I got that 6 piece cherrywood set of Premier Signia w/ hardware, bags, sticks, and a hardware case. I drove from Charlotte last Saturday with about 30 minutes to spare before closing time to look at some other kits that Whitt had told me about a couple of weeks ago. They were gone already, but the the Signia was stacked right by the door with my name all over it. It's more or less exactly what I was looking for. Given the choice I probably would have picked a different color, but now that I have seen (and heard) them set up they are darn near perfect. Anyway - I just thought I'd let you know that it was a total positive experience. Tony stayed after with me to get me squared away which was cool. Bought me a soda too. The other guys hung around and helped me carry it out to the car which was too cool. It was Saturday after all. John "Mr. Bigtime" Mouser - Charlotte, N.C. BEST PRICES I'VE EVER SEEN! Thanks sooooooooo much! A. S. - Quincy, IL. Your Site has the absolute LOWEST prices on Sabian Cymbals I have ever seen! Right now I play a set of 30 year old Camber Savage Hi hats- They came with my first drum set, a no-name Luaun Mahogany POS that I got seven years ago. Anyway, I've been in the Market for New Hi hats for a LONG time now, and for a good portion of that long time, I've wanted Sabian AA's. I am MOST definitely ordering them from your store! D. S. Very helpful Site. Keep up the good work! M. S. - Verona, WI. Hey guys, GREAT website - it's easy to get around and find stuff. Keep it up! Your stuff is so much cheaper than any music store I've ever been to. One thing though, I don't see any Mapex Black Panther Snares or Precious Metal Snares. B. C. Hey, you guys are great. Keep up the good prices and availability. L. C. - Russellville, AR. I have been going to your website looking for a picture of a specific floor tom (Product ID: PR4856) and "DETAILED IMAGE COMING SOON" has been displayed for months. Please try to get this image A.S.A.P.!! I am very pleased with the variety of products at your online store. I have found many items there that I have not seen anywhere else. Keep up the good work... J. B. Thank you for everything. I got the drum set and it is everything I hoped for. I will use you guys again in the future. B. R.- Ashland, OR. Hey, first off, i love the site. i go there for all my drum needs. but where is your tama stuff? i use zildjian cymbals and your site is great for that (except you don't have dyno beat hi-hats), but i use tama drums. please put tama drums/hardware on your site. thanx. T. S. This is the best sight I've ever been too! Don't shut down! C. B. - Rochester, N.H. I just want to say thank you for everything. The new set of Mapex drums I ordered arrived today. That new Diamond Silver finish is just great (almost the same finish as a set of Tama drums I had about 20 years ago). All the parts and pieces were there and nothing was damaged. Best of all, you guys saved me $300 over what the local music store was charging for pretty much the same thing. I'm awfully glad I found you. I will doing business with you again soon, and I will be sure to recommend you to my friends. Congratulations on a first rate operation. B. G. - Colonial Heights, VA. Hey this is Sam (like you can remember my name, although I wouldn't be surprised...) First of all, ordering from your site was easy, the price comparisons and selections are spectacular, and the prices are the best that I can find. The free shipping for those $200 and above items really benefits all that heavy drum stuff I order. Secondly, I would just like to say your customer service was great. I totally respect the phone confirmation, and calling was no hassle (Each time I called the phone didn't ring more than twice, I kid you not; these guys are fast). I talked to Tony twice, and Chris for just a couple of seconds (before being forwarded to Tony - again in less than three seconds) and while I only spoke to the two for a few moments they both showed themselves as very nice, welcoming, and professional people. There was not one stutter or unknown bit of information, and these are the kind of people I love talking to for an order. 2112 Percussion is the kind of place I love to order from. Sam |
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Entire contents Copyright © 2007 2112 Percussion, Inc. |
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